Privacy policy

Last Updated:  25 March 2026

Welcome to 8SSENCE. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. 📌 Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

When you interact with our store, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and usage data

2. ⚙️ How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and customer support
  • Improve our website and user experience
  • Send promotional emails, offers, or updates (only if you opt-in)
  • Prevent fraud and enhance security

3. 🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

4. 🔗 Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways (e.g., Razorpay, PayU, Stripe)
  • Shipping partners
  • Analytics tools (e.g., Google Analytics)
  • Marketing platforms

These third parties may have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

5. 🔒 Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes:

  • Secure servers
  • Encrypted transactions
  • Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. 👤 Customer Rights

As a user, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt-out of marketing communications at any time
  • Withdraw consent where applicable

To exercise these rights, please contact us at the email below.

7. 🧾 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. 📩 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

📧 Email: 8ssencfragrances@gmail.com
🏷️ Brand Name: 8SSENCE